Frequently Asked Questions
Everything you need to know about finding and ordering genuine Beko spare parts.
How do I ensure a part is compatible with my Beko appliance?
To guarantee a perfect fit, please locate the model number on your appliance's rating plate and enter it into our search bar. We recommend cross-referencing this number before completing your purchase.
Are your replacement parts genuine Beko products?
Yes, we stock both original manufacturer (OEM) Beko parts and high-quality alternative components. The product description will clearly state if a part is an authentic Beko branded item.
What is your return policy for incorrectly ordered parts?
We offer a 30-day return policy for unused parts in their original packaging. Please note that electrical components may be subject to specific return conditions if the security seal has been broken.
How long will it take for my order to be delivered?
Orders placed before 2:00 PM are typically dispatched the same day. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout.
Do you provide technical support for installing the parts?
While we provide high-quality diagrams and part specifications, we recommend that all repairs, especially those involving gas or electrical systems, be carried out by a qualified technician.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.